Losing your passport abroad is stressful enough. If you live in Indonesia, there is a second question: can you return when your Indonesian stay permit still shows your old passport number?
Start two conversations in parallel. Contact your own country’s embassy or consulate about a replacement travel document, and ask your sponsor or HR contact to check your Indonesian immigration records. Getting a new passport and updating the passport details attached to your Indonesian ITAS are separate steps. Yogyakarta Immigration’s guide to updating stay permit data.
Contact your embassy and keep evidence of the loss
Tell the embassy or consulate where you are and when you are due to travel. Ask whether you can obtain a full replacement passport or whether an emergency travel document is available for your itinerary. If you are offered an emergency document, confirm that it can be used for the proposed journey, including any transit stops. Passport replacement procedures depend on your nationality. Example: U.S. State Department guidance for passports lost abroad.
Keep any loss report from the police or your embassy, along with a copy of your old passport’s biodata page if you have one. West Jakarta Immigration lists a police or embassy loss report in its passport update checklist when the old passport is missing. West Jakarta Immigration’s passport update requirements.
Ask your sponsor to check two expiry dates
Send your sponsor or HR contact the planned return date and ask them to check both your ITAS and your re-entry permit (Izin Masuk Kembali). East Jakarta Immigration explains that ITAS and ITAP holders need valid re-entry permission to return under the same stay status. If the replacement passport will not be ready until close to either expiry date, ask Immigration what to do before moving the flight. East Jakarta Immigration’s re-entry permit guidance.
Once you have the replacement document, ask the immigration office handling your permit:
My passport was lost while I was outside Indonesia. My ITAS and re-entry permit are linked to the old passport. Can the passport record be updated before I return, and which documents should I present for this itinerary?
Confirm the passport update before relying on your travel plans
Yogyakarta Immigration describes a Change of Passport request through the guarantor’s account on the official eVisa portal. The request links the active stay permit to the new passport details. For a loss abroad, confirm whether that process can be completed while you are overseas and what evidence the office needs in place of the old passport. A pending update does not confirm that you can travel. Yogyakarta Immigration’s online passport update instructions.
Once the office confirms what to do, keep the replacement travel document, loss report, and any instructions or updated immigration records together. That gives you and your sponsor the same information if the return date changes again.
Get help coordinating the Indonesian paperwork
Devisa Global Services provides stay permit assistance for foreign residents and their sponsors. We can help organise the documents, review the permit dates, and identify what needs to be confirmed with Immigration.
Speak with a Devisa visa consultant in Jakarta on WhatsApp. For the first message, tell us where you are, what Indonesian permit you hold, and when you plan to return.
Devisa Global Services is an independent private consultancy. Your country’s passport authority handles replacement travel documents, and Indonesian Immigration handles stay permit updates and re-entry.